Duties and Areas of Responsibility

The Department of Support Services operates in the following areas of duty and responsibility to ensure operational sustainability across all campuses of Ankara Medipol University:

Security Services Management

• Planning, coordinating and supervising all physical security services on university campuses 
• Preparing shift schedules for security personnel and monitoring operations 
• Managing entry and exit control processes 
• Monitoring and operating CCTV and electronic security systems and coordinating related subcontractor processes 
• Assessing security risks and developing preventive measures 
• Providing incident management, reporting and emergency security coordination 

Cleaning and General Area Management

• Planning, coordinating and supervising all cleaning services on campuses 
• Managing subcontractor operations within the scope of outsourced cleaning services 
• Preparing cleaning shift schedules and monitoring service performance 
• Ensuring standards of order, hygiene and use in common areas, offices, classrooms and social spaces 
• Conducting service quality checks and improvement activities 

Facilities and Physical Space Management

• Identifying and tracking physical infrastructure faults, deficiencies and nonconformities across the campus 
• Coordinating physical space arrangement, layout and improvement work 
• Conducting functionality and suitability checks of shared-use areas 
• Managing grounds maintenance, landscaping and environmental arrangement processes 
• Monitoring environmental arrangements related to the smoke-free zone policy at the main campus 
• Carrying out improvements to enhance campus aesthetics and efficiency of use 

Logistics, Warehouse and Distribution Operations

• Planning in-house material transport and logistics processes 
• Managing storage, preservation and stock areas 
• Carrying out material distribution operations for units 
• Optimizing operational logistics processes 

Inventory and Resource Management

• Tracking fixed assets, consumables and operational inventory processes 
• Ensuring resource planning and optimized use 
• Conducting inventory control, reporting and needs analysis processes 

Transportation and Vehicle Management

• Planning and coordinating institutional vehicle allocation processes 
• Managing driver assignments and operation plans 
• Meeting transportation needs within and outside the university 
• Operational monitoring of vehicle use processes 

Organization and Event Support Services

• Providing operational support for academic and administrative events 
• Carrying out logistical preparations for meetings, conferences, ceremonies and events  
• Preparing event venues, setting up equipment and ensuring operational coordination

Lost Property and Operational Support Processes

• Managing the receipt, registration, safekeeping and return of lost property 
• Evaluating and coordinating operational support requests 

Emergency and Crisis Operations

• Providing on-site operational support during emergencies 
• Conducting logistics, security and operational coordination in crises and extraordinary situations 
• Maintaining support service processes within the scope of business continuity 

Service Procurement and Subcontractor Management

• Operational monitoring of service procurement processes within the Department's area of responsibility 
• Auditing subcontractors for performance, quality and contract compliance 
• Monitoring and reporting service levels