Mission and Vision
MISSION
To ensure that all operational processes supporting the educational, research and administrative activities of Ankara Medipol University are carried out safely, sustainably and efficiently to high quality standards; and to provide innovative, stakeholder-focused support services by strategically managing our university's physical, logistical and operational infrastructure through an integrated facility management approach.
VISION
To be a pioneering administrative unit and a point of reference in university support services, recognized across the higher education sector for its innovative approach, service quality and institutional effectiveness, guided by modern facility management practices, digitalization, sustainability and operational excellence.
OUR CORE VALUES
As the Department of Support Services, we shape our approach to service around the following core values:
- Service Excellence
- Delivering fast, effective and solution-oriented service by adopting high quality standards across all support processes.
- Stakeholder Satisfaction
- Developing a user-focused service approach built around the needs and expectations of our academic, administrative and student stakeholders.
- Safety and Continuity
- Providing a safe, orderly and uninterrupted operational infrastructure across the university's campuses.
- Sustainability
- Acting in line with the principles of efficient resource use, environmental responsibility and sustainable campus management.
- Innovation and Digitalization
- Continuously improving operational efficiency and service quality by integrating technological advances into our processes.
- Transparency and Accountability
- Conducting all processes in a traceable, measurable and auditable manner in line with the principles of corporate governance.
- Continuous Improvement
- Embracing a culture of continuous improvement by regularly evaluating our operational processes.
- Teamwork and Institutional Harmony
- Contributing to our university's strategic goals by working in collaboration with all units.